DECA Hospitality and Tourism Cluster Practice Exam

Why do full-service hotels typically charge high rates for their services and amenities?

1. Value

2. Economy

3. Supply

4. Quality

The correct answer is: Quality

Full-service hotels often charge high rates for their services and amenities primarily due to the quality of the experience they provide. These hotels typically offer a higher level of service, luxury accommodations, and a wide range of facilities, such as restaurants, spas, fitness centers, and concierge services. The quality of these offerings directly correlates with the higher operational costs involved in maintaining such standards, hiring skilled staff, and providing premium products and services. Guests at full-service hotels expect a certain level of luxury and professionalism, which is often reflected in the price. The investment in high-quality furnishings, well-trained staff, and exceptional customer service all contribute to the overall experience, justifying the higher rates. When travelers seek comfort, convenience, and amenities, they are often willing to pay more for the assurance of quality that these hotels provide.