DECA Hospitality and Tourism Cluster Practice Exam

What characteristic of a positive attitude does Michael display when admitting his mistake to his boss?

1. Positive people are responsible

2. Positive people are pleasant and smiling

3. Positive people are interested and enthusiastic

4. Positive people are uncomplaining

The correct answer is: Positive people are responsible

Michael displays responsibility by admitting his mistake to his boss, which is a hallmark of a positive attitude. Taking responsibility for one's actions demonstrates accountability and maturity, qualities that contribute to a constructive and collaborative work environment. When an individual acknowledges their errors, it not only fosters trust between them and their supervisors but also encourages open communication and problem-solving. The other characteristics mentioned—being pleasant and smiling, being interested and enthusiastic, and being uncomplaining—while indicative of a positive attitude, do not directly relate to the act of admitting a mistake. Such an admission requires a higher level of self-awareness and courage, reinforcing the notion that responsible behavior is fundamental to maintaining a positive mindset and improving personal and team dynamics.