DECA Hospitality and Tourism Cluster Practice Exam

If a hotel restaurant manager is forced to buy additional items with a needed purchase, what is the appropriate action to take?

1. Visit the restaurant supply house to verify quality.

2. Buy the linens and the add-ons.

3. Report the restaurant supply house for fraud.

4. Report for antitrust violations.

The correct answer is: Report for antitrust violations.

In this scenario, the ideal action for the hotel restaurant manager involves a deeper understanding of procurement ethics and operational best practices. The most suitable choice would be to buy the linens and the add-ons. This reflects an effective decision-making process that prioritizes the restaurant's immediate operational needs while ensuring service continuity. When faced with the necessity of additional purchases, it is crucial to ensure that all required items are obtained in a timely manner to maintain smooth operations. In situations where forced purchases of add-ons occur, it's typically because of supply house policies or constraints that require additional items to be added to an order, which can be a common practice in the industry. Choosing to visit the restaurant supply house to verify quality would be a proactive step when establishing relationships with suppliers, but it does not address the immediate need for purchasing essential items. Reporting for fraud or antitrust violations would imply severe misconduct that requires evidence. In most cases, such drastic measures are unwarranted based solely on procurement challenges, and pursuing these actions could complicate vendor relationships or business operations unnecessarily. Thus, purchasing the necessary linens and add-ons allows the manager to resolve the issue efficiently while maintaining operational integrity and focus on customer satisfaction.